Technical Product Manager (EU permit)(Engl-NL)(#144)

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Department

Technical and Operations

Location

The Hague

Job Information

The Team

The Operations team is responsible for the European network. It focuses on all aspects of daily operations in order to deliver and

maintain the services. Besides the daily operational tasks of network planning, design and management, the Operations team is deeply

involved in the development of new products, services and processes.

The Job

pan-European growing needs constant upgrading, improving and future proofing the network while at the same time

connecting more and more members. Our Engineers play a key part in this and needs a product manager to help guide the product throughout the lifecycle.



Technical Product Manager (Full Time)

You will join the experienced service Engineers team. You will work closely together with the commercial guys and will be the bridge to the operations team for all innovations on our network and network policies. You will report to the COO.



Responsibilities

a. New product development

- Working closely with Commercial product managers co-developing new products and services,

- Determining the required technical components and the impact of new products on network, systems and processes

- guiding the implementation of new products within the operations group

- determining suitable SLA levels for internal targets and/or SLAs to be offered externally taking into account market requirements and

operational costs

- In some cases, for particular products being able to cover the entire gamut of product management from the market side to operations

- providing cost inputs for business cases



b. Pricing and product maintenance

- Determining components and technical cost basis for the entire product portfolio to assist commercial product manager in building pricing

tools

- provide reporting on technical product performance

- identifying and initiating product improvements both from a market perspective and an internal efficiency and cost perspective



c. Products involving inputs from third parties

- Purchase products from and maintain relationship with third parties where inputs for particular products (eg Joint Transit) are required,



Requirements

- Fluency in Dutch and English (spoken/written) required,

- B.A. or B.Sc degree,

- At least 7-10 years of experience in Technical and/or Commercial Product Management,

- Broad ability to function as both (primarily) as technical product manager as well as perform tasks relating to commercial product

management,

- Knowledge of BGP, IP, MPLS, Routing, Transit and data centres,

- Analytical insight, strong communicator, team player, result oriented and punctual,

- Proven track record in business analytics,

- Ability to negotiate with suppliers both in terms of minimising costs as in setting up sound business deals,

- Experience within the telecom sector